Shipping is free for all orders over € 190. For orders under € 190 shipping costs vary based on the destination country and the weight of the products ordered, as listed in the tables reported in the Shipping and Returns page. As soon as your order is confirmed, we will prepare the items for shipping, which will be entrusted to a selected courier. When the order is shipped, you will receive a confirmation email.
Returns and withdrawal right
Once you receive your order, if you are not satisfied with its contents, you can return all or some of the items you purchased by contacting us within 3 days from receipt of the package. You can exercise your withdrawal right only if the product and the packaging are not damaged in any way.
The return procedure is very simple:
We will reimburse you the full amount of the products returned through the same payment method you used to place the order, as soon as we receive the product and verify its conditions.
Alpe del Garda